3.3/10 (Expert Score)
Company is rated as #70 in category Crypto exchanges

HitBTC review: HitBTC is a cryptocurrency exchange that was founded in 2013. It is known as one of the oldest and most established exchanges in the crypto industry. HitBTC offers a wide range of digital assets for trading, including popular cryptocurrencies like Bitcoin, Ethereum, and Litecoin, as well as numerous altcoins and tokens.

One notable aspect of HitBTC is its advanced trading interface. The platform provides a variety of order types, including market orders, limit orders, and stop orders, which allows users to execute trades according to their specific requirements. Additionally, HitBTC offers advanced charting tools and technical analysis indicators, empowering traders to analyze market trends and make informed decisions.

Security is a major concern for cryptocurrency exchanges, and HitBTC takes measures to protect its users' funds. The platform implements various security features, such as two-factor authentication (2FA) and cold storage for storing the majority of funds offline, which helps to minimize the risk of hacking and unauthorized access. However, it's always advisable for users to take additional precautions, such as using strong passwords and enabling all available security features.

πŸ“… Year of Establishment2013
πŸ’± Coins:410+
πŸ’° Min depositFrom $1
βš–οΈ Leverage1:100
πŸ’Ή Trading feesFrom 0%
πŸ’³ P2P platform❌
πŸ“± Mobile appsiOS, Android
πŸ—ΊοΈ HeadquartersHong Kong
Advantages:
  • Wide range of available cryptocurrencies.
  • Advanced trading interface with various order types.
  • Strong security measures, including 2FA and cold storage.
  • Extensive liquidity for smooth trading.
  • Multiple deposit and withdrawal options.
Disadvantages:
  • Occasional reports of customer support issues.
  • User complaints regarding delays and difficulties in issue resolution.

Overall HitBTC Review

In conclusion, HitBTC is a long-standing cryptocurrency exchange that offers a diverse range of digital assets for trading. With its advanced trading interface, security measures, liquidity, and deposit/withdrawal options, HitBTC aims to provide a comprehensive trading experience for cryptocurrency enthusiasts. However, users should stay informed about any potential risks associated with cryptocurrency trading and exercise diligence when using any exchange platform.

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Geographic Distribution

Geography of clients (traders) of HitBTC

Top Reviews

Best customer reviews of HitBTC

The site administration cannot guarantee review accuracy and lacks the technical means to verify if authors are actual customers. Reviews lacking detail and purely emotional in nature are disregarded.

I have been using HitBTC for over a year now, and I must say it has been an excellent experience. The platform offers an extensive range of cryptocurrencies, allowing me to diversify my investment portfolio easily. The advanced trading interface is user-friendly and provides me with a variety of order types to execute my trades efficiently. The security measures, including two-factor authentication and cold storage, give me peace of mind knowing that my funds are well protected. Overall, HitBTC has been a reliable and trustworthy platform for my cryptocurrency trading needs.

Pavel Vorobev
Pavel Vorobev
Russia

I have mixed feelings about my experience with HitBTC. On one hand, the platform offers a wide selection of cryptocurrencies, which is great for exploring different investment opportunities. The trading interface is decent and provides the necessary tools for executing trades. However, I have encountered occasional delays in customer support responses, which can be frustrating when I need assistance. The liquidity is generally good, but I have experienced some slippage during high volatility periods. While HitBTC has its advantages, it falls short in terms of customer support and occasional trading issues.

Sergey Andreevich
Sergey Andreevich
Belarus

My experience with HitBTC has been quite disappointing. The platform lacks transparency and has a complex interface that makes it difficult to navigate. I have encountered numerous technical issues, such as delayed order executions and unreliable charting tools. The customer support is virtually non-existent, with slow responses and unhelpful solutions. Furthermore, the liquidity is often poor, leading to significant slippage and unfavorable trading conditions. Overall, I would not recommend HitBTC as there are better alternatives available in the market with more reliable services and support.

Dmitry Vladimirovich
Dmitry Vladimirovich
Russia

Expert Review

Expert Review of HitBTC

HitBTC, as a cryptocurrency exchange, has been a subject of scrutiny when it comes to its reliability. From the perspective of a financial expert, it is crucial to assess the platform's performance, security measures, and user feedback to gauge its overall reliability.

When it comes to performance, HitBTC has established itself as one of the oldest and most established exchanges in the crypto industry. It offers a wide range of digital assets for trading, including major cryptocurrencies and numerous altcoins. The platform's advanced trading interface, along with various order types and charting tools, enables users to execute trades according to their specific requirements. This level of functionality suggests a robust infrastructure and technical capabilities, enhancing the perception of reliability.

However, the reliability of an exchange also heavily depends on its security measures. HitBTC has implemented security features such as two-factor authentication (2FA) and cold storage, which are fundamental for safeguarding users' funds. Cold storage, in particular, ensures that the majority of assets are stored offline, reducing the risk of hacking and unauthorized access. These measures contribute to the overall reliability of the platform and provide users with a sense of trust.

Furthermore, evaluating user feedback and experiences is essential in assessing reliability. While HitBTC has a considerable user base and positive reviews, there have been occasional reports of customer support issues and delays in issue resolution. This aspect can raise concerns about the platform's reliability, as prompt and efficient customer support is crucial in the fast-paced cryptocurrency market.

In conclusion, as a financial expert, the reliability of HitBTC appears to be a mixed bag. The platform's long-standing presence, wide range of assets, advanced trading interface, and security measures contribute positively to its overall reliability. However, the occasional customer support issues and delays in issue resolution may raise some doubts. It is crucial for users to exercise caution, conduct their own research, and weigh the benefits and drawbacks before engaging in trading activities on HitBTC.

Roman_Mukhin
Roman Mukhin
Financial expert and analyst at TradersHero.com

Trading cryptocurrencies on HitBTC involves a high level of market volatility. Cryptocurrency prices can fluctuate rapidly, and significant price swings can occur within short periods. These fluctuations can result in substantial gains, but they can also lead to significant losses. It is important to be prepared for sudden market movements and to carefully consider the risks before engaging in trading activities.

HitBTC Ern

Investment Programs

It's important to note that earning money on any cryptocurrency exchange, including HitBTC, involves certain risks, and there are no guarantees of profits. However, here are a few programs or strategies that some individuals may explore:

Trading: Trading involves buying and selling cryptocurrencies on the exchange with the aim of making a profit from price fluctuations. Traders analyze market trends, use technical analysis tools, and employ various trading strategies to identify potential opportunities. It's important to develop a solid understanding of trading principles and to be aware of the risks involved.
Arbitrage: Arbitrage involves taking advantage of price differences for the same asset on different exchanges. Traders can buy a cryptocurrency at a lower price on one exchange and sell it at a higher price on another, profiting from the price discrepancy. Successful arbitrage requires careful monitoring of price movements and quick execution.
Market-Making: Market-making involves providing liquidity to the market by placing both buy and sell orders for a particular cryptocurrency. By placing orders with a small spread between the buying and selling price, market makers aim to profit from the transaction fees generated when other traders trade against their orders. This strategy requires monitoring the market closely and managing risk effectively.
Staking and Lending: Some cryptocurrencies offer staking or lending programs where users can earn passive income by holding or lending their tokens. Staking involves holding specific cryptocurrencies in a wallet to support the network's operations and receiving rewards in return. Lending involves lending out your cryptocurrencies to other users and earning interest on the loaned amount.
Participating in Initial Coin Offerings (ICOs): ICOs are fundraising events where new projects offer their tokens in exchange for established cryptocurrencies. Participating in ICOs can be risky but can also provide an opportunity to invest in promising projects early on. It's essential to conduct thorough research and due diligence before investing in any ICO.


In the context of HitBTC, staking involves actively participating in the staking activities of specific cryptocurrencies. Users lock and hold their cryptocurrencies in a wallet, essentially betting or committing them to support the operations of a blockchain network. This process of storing and blocking the cryptocurrencies is done to contribute to the functionality and security of the network.

how to use HitBTC staking
The process typically involves the following steps:
Register and Verify Your Account
Create an account on HitBTC and complete the necessary verification process, which may include providing identification documents.
Deposit the Supported Staking Cryptocurrency
Deposit the specific cryptocurrency supported for staking into your HitBTC account. Ensure you have enough of the cryptocurrency to meet the minimum staking requirements.
Navigate to the Staking Section
If HitBTC offers staking, there should be a dedicated section or tab on their platform for staking. Find and access the staking section.
Choose the Staking Program
Within the staking section, you will likely find various staking programs or options available. Select the program that suits your preferences and requirements.
Start Staking
Follow the instructions provided by HitBTC to start staking your deposited cryptocurrency. This typically involves confirming your staking amount and agreeing to the terms and conditions of the staking program.
Earn Rewards
Once you have successfully staked your cryptocurrency, you should start earning staking rewards. The rewards may be distributed periodically or according to the specific staking program's schedule.

The cryptocurrency market, including exchanges like HitBTC, operates in a relatively unregulated environment. Unlike traditional financial markets, there is no centralized authority overseeing the activities of cryptocurrencies. The absence of regulatory oversight increases the risk of fraud, market manipulation, and security breaches. It is crucial to conduct thorough research, assess the credibility of the exchange, and be cautious when dealing with digital assets.

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Conditions

Trading Conditions for HitBTC Users

HitBTC offers favorable trading conditions for users looking to engage in cryptocurrency trading. With a minimum deposit requirement of just $1, the platform allows traders with varying budget sizes to access its services and participate in the market.

One notable aspect of HitBTC's trading conditions is the availability of leverage for margin trading. Traders can take advantage of leverage options ranging from 1:1 to 1:100, depending on the specific trading pair. This feature allows users to potentially amplify their trading positions and increase potential profits, although it's important to note that leverage also comes with increased risk.

HitBTC provides round-the-clock customer support, ensuring that users have assistance available whenever they need it. Whether it's addressing trading inquiries, resolving technical issues, or assisting with account-related matters, the support team is there to help.

The exchange offers access to over 500 trading assets, including major cryptocurrencies and a wide range of altcoins. However, it's important to note that fiat currencies cannot be used as base currencies on the platform. Nevertheless, users can still use fiat currencies to purchase cryptocurrencies through the HitBTC exchanger.

HitBTC offers different types of trading accounts to cater to the diverse needs of users. These include Demo, Starter, General, and Upgraded accounts, each with its own set of features, trading conditions, and commission structures. Traders can choose the account type that aligns with their preferences and trading goals.

In terms of commission fees, HitBTC charges trading commissions based on the type of trading account and the trading volume. Starter and General accounts have a flat fee of 0.01% for makers and 0.25% for takers. Upgraded accounts have commission structures that vary based on the trading volume over the last 30 days, ranging from 0.01% to 0.09% for both makers and takers.

HitBTC offers a range of trading instruments, primarily focused on cryptocurrencies. The platform also provides additional features, such as OTC trading (direct trading with other cryptocurrency traders) and a robot-friendly API for automated trading strategies.

Traders should familiarize themselves with HitBTC's specific trading conditions, fees, and terms before engaging in trading activities. It's essential to understand the risks associated with trading cryptocurrencies and make informed decisions based on personal risk tolerance and trading strategies.

πŸ“… Year of Establishment2013
πŸ’± Coins:410+
πŸ’° Min depositFrom $1
βš–οΈ Leverage1:100
πŸ’Ή Trading feesFrom 0%
πŸ’³ P2P platform❌
πŸ” Copy Trading❌
πŸ“Š DeFi Stakingβœ…
πŸ–ΌοΈ NFT❌
🏦 Crypto Loans❌
πŸ”“ Demo accountβœ…
πŸš€ Launchpadβœ…
πŸ“± Mobile appsiOS, Android
πŸ“ž Customer ServiceForums, Chat, Email
πŸ‘©β€πŸ’Ό SupportMultilingual
πŸ—ΊοΈ HeadquartersHong Kong

Risk Warning

Comparison

Comparison of HitBTC with other Crypto Exchanges

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1:100
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815+
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From 0%
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1:100
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Coins
350+
Trading fees
Maker fee from -0.05%
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From -0.01%
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Crypto Exchanges comparison table of trading instruments

HitBTC
VS
Bybit
VS
Kucoin
Spot
VS
VS
Margin Trading
VS
VS
Futures
VS
VS
Options
VS
VS
NFT
VS
VS
DeFi Staking
VS
VS
Crypto Loans
VS
VS
Launchpad
VS
VS

Commissions

HitBTC Accounts, Commissions & Fees

HitBTC offers different types of trading accounts to cater to the varying needs of its users. These accounts include Demo, Starter, General, and Upgraded accounts. Each account type may have different features, trading conditions, and commission structures. Here is an overview of HitBTC's account types, commissions, and fees:

  1. Demo Account: HitBTC provides a Demo account for users to practice trading without using real funds. This account type allows users to familiarize themselves with the platform's features and test their trading strategies in a risk-free environment.
  2. Starter Account: The Starter account on HitBTC is designed for beginners or traders with smaller trading volumes. The commission fees for the Starter account are a flat fee of 0.01% for makers (users who add liquidity to the market) and 0.25% for takers (users who remove liquidity from the market).
  3. General Account: The General account is suitable for traders with moderate trading volumes. Similar to the Starter account, the General account charges a flat fee of 0.01% for makers and 0.25% for takers.
  4. Upgraded Account: The Upgraded account is intended for more experienced or high-volume traders. The commission fees for the Upgraded account depend on the trading volume over the last 30 days. The fees range from 0.01% to 0.09% for both makers and takers, with the specific commission percentage varying based on the trading volume.

It's important to note that HitBTC may have additional fees for specific services, such as withdrawal fees or fees for using certain deposit methods. These fees can vary depending on the cryptocurrency or payment method used. Traders should review HitBTC's fee schedule or contact their customer support for detailed information on specific fees associated with their trading activities.

Additionally, HitBTC has transaction limits in place, and users are encouraged to reach out to the exchange's support team for further details on these limits.

HitBTC has its own native token called “HitBTC Token” (symbol: HIT). The HitBTC Token is an ERC-20 token that operates on the Ethereum blockchain. The token is primarily used as a utility token within the HitBTC ecosystem.

The HitBTC Token provides certain benefits and privileges to its holders, such as reduced trading fees and access to exclusive promotions or features. By holding and utilizing the HitBTC Token, users can potentially enjoy discounted trading fees and other incentives on the HitBTC platform.

It's worth noting that the availability and specific benefits associated with the HitBTC Token may vary over time. It's always recommended to check the latest information on HitBTC's official website or reach out to their customer support for the most accurate and up-to-date details regarding their native token and its functionalities.

Trading Fee Tiers

Level30-days Trading
Volume
Spot/Margin
Maker Fee
Spot/Margin
Taker Fee
Futures
Maker Fee
Futures
Taker Fee
defaultβ€”0.1%0.25%0.02%0.07%
1β‰₯ 0 BTC0.09%0.09%0.02%0.07%
2β‰₯ 10 BTC0.07%0.08%0.02%0.07%
3β‰₯ 100 BTC0.06%0.07%0.02%0.06%
4β‰₯ 500 BTC0.05%0.07%0.02%0.06%
5β‰₯ 1,000 BTC0.03%0.06%0.01%0.05%
6β‰₯ 5,000 BTC0.02%0.06%0.01%0.05%
7β‰₯ 10,000 BTC0.01%0.05%0%0.05%
8β‰₯ 20,000 BTC0%0.04%0%0.05%
9β‰₯ 50,000 BTC-0.01%0.03%0%0.05%
10β‰₯ 100,000 BTC-0.01%0.02%-0.01%0.04%

Trading Fee Discounts for HIT holders

Trading Fee DiscountFor Tier 1 and 2
traders
For Tier 3 to 10 traders
3 %500β€”
5 %5,00050,000
10 %50,000β€”
15 %250,000250,000
20 %500,000500,000
25 %1,000,000β€”
30 %4,000,0001,000,000
35 %8,000,0004,000,000
40 %16,000,0008,000,000
45 %β€”16,000,000

While HitBTC implements security measures to protect users' funds, the risk of security breaches cannot be completely eliminated. Hacking attempts and cyber attacks targeting exchanges are not uncommon in the cryptocurrency space. Users should employ robust security practices, such as enabling two-factor authentication, using strong passwords, and considering the use of hardware wallets for storing their funds securely. However, it is essential to recognize that even with precautions, there is still a risk of potential security vulnerabilities.

Risk Warning

Final review

Detailed review of HitBTC

HitBTC, established in 2013, is a well-known cryptocurrency exchange that has gained a reputation for being one of the oldest and most reputable platforms in the crypto industry. It offers traders a vast selection of digital assets to trade, including popular cryptocurrencies such as Bitcoin, Ethereum, and Litecoin, as well as a wide range of alternative coins and tokens.

One notable feature that sets HitBTC apart is its highly advanced trading interface, which provides users with various order types to suit their specific trading needs. Traders can choose between market orders, limit orders, and stop orders, enabling them to execute trades according to their preferred strategies. Additionally, HitBTC provides powerful charting tools and technical analysis indicators, empowering traders to perform in-depth market analysis and make well-informed trading decisions.

Ensuring the security of users' funds is a top priority for any cryptocurrency exchange, and HitBTC takes significant measures to protect its users. The platform implements robust security features, such as two-factor authentication (2FA) and cold storage, which stores the majority of funds offline. These measures help minimize the risk of hacking and unauthorized access. However, it is always recommended for users to take additional precautions, such as using strong passwords and enabling all available security features.

Adequate liquidity is crucial for a smooth trading experience, and HitBTC places great emphasis on this aspect. With its extensive network of liquidity providers, the platform ensures a deep pool of orders, allowing users to execute trades quickly and efficiently. This liquidity helps maintain competitive prices and reduces the likelihood of significant slippage when buying or selling assets.

Note
HitBTC offers various deposit and withdrawal options to facilitate the trading process. Users can fund their accounts with cryptocurrencies or fiat currencies, depending on the available options. However, it's important to note that the availability of fiat deposit/withdrawal options may vary depending on the user's jurisdiction and compliance with regulatory requirements.

While HitBTC has established itself as a reputable exchange, it is worth mentioning that there have been occasional reports of customer support issues and user complaints. Some users have experienced delays in receiving customer service responses or encountered challenges in resolving certain issues. As with any exchange, it is essential for users to conduct thorough research and exercise caution when engaging in cryptocurrency trading and utilizing exchange platforms.

In conclusion, HitBTC is a well-established cryptocurrency exchange that offers a diverse range of digital assets for trading. Its advanced trading interface, strong security measures, ample liquidity, and deposit/withdrawal options contribute to a comprehensive trading experience for cryptocurrency enthusiasts. However, users should remain informed about potential risks associated with cryptocurrency trading and exercise diligence when engaging with any exchange platform.

Advantages:

Main advantages of HitBTC platform:

High liquidity: HitBTC benefits from a large network of liquidity providers, ensuring a deep order book and fast execution of trades. High liquidity helps minimize slippage and ensures competitive prices for traders.
Wide selection of cryptocurrencies: The exchange offers a diverse range of cryptocurrencies for trading. Users can choose from popular cryptocurrencies such as Bitcoin, Ethereum, Litecoin, as well as a multitude of altcoins and tokens.
Competitive fees: HitBTC offers competitive trading fees, which can be further reduced for users holding the platform's native token. Lower fees contribute to cost-effective trading and potential savings for active traders.
Advanced trading interface: HitBTC provides a sophisticated trading interface with various order types, charting tools, and technical indicators. This allows traders to customize their trading strategies and make informed decisions based on market analysis.
Strong security measures: The exchange prioritizes the security of user funds. The platform implements robust security features such as two-factor authentication (2FA) and cold storage for offline asset storage, reducing the risk of unauthorized access and hacking.
Multiple deposit and withdrawal options: The exchange supports a variety of deposit and withdrawal methods, including cryptocurrencies and, depending on the user's jurisdiction, fiat currencies. This flexibility allows users to easily fund their accounts and access their funds.

HitBTC Regulator

HitBTC is a cryptocurrency exchange that operates in a relatively unregulated environment. The cryptocurrency industry as a whole has not been subject to comprehensive global regulation, and regulatory oversight can vary significantly from jurisdiction to jurisdiction.

HitBTC does not explicitly disclose its regulatory status or the specific regulatory authorities overseeing its activities. Users need to exercise caution and due diligence when interacting with any cryptocurrency exchange, as the lack of regulatory oversight may expose them to certain risks, such as potential fraud, market manipulation and security breaches.

It is worth noting that cryptocurrency legislation is constantly evolving and exchanges may be subject to changes or requirements from regulators in the future. It is recommended to stay up to date with the latest regulatory changes and compliance measures taken by exchanges such as HitBTC. Users can also review the exchange's terms of service or contact support for any specific information regarding compliance or oversight.

Risk Warning

Promotions

Bonuses Paid by the HitBTC

Bonuses

HitBTC does not offer a special bonus program for its users. Unlike some other cryptocurrency exchanges, HitBTC does not provide bonuses or rewards for depositing funds or inviting referrals.

However, it is important to note that cryptocurrency exchanges may update their offerings and introduce new features over time. It is possible that HitBTC has introduced bonus programs or promotions since my last update. For accurate and up-to-date information on any current bonuses or rewards offered by HitBTC, I recommend visiting their official website or contacting their support team for the latest information.

It is also very important to carefully review the terms and conditions of any bonus or reward program offered by the exchange, as there are often specific requirements and conditions associated with receiving and using such bonuses.

Education

Review of the HitBTC Education Program

The HitBTC Education Program aims to provide educational resources and materials to assist users in enhancing their knowledge and understanding of cryptocurrency trading and related topics. Here is a breakdown of the program's key components:

Educational tools:

Educational Resources: HitBTC offers a variety of educational resources, including articles, tutorials, guides, and videos. These resources cover topics such as trading strategies, technical analysis, fundamental analysis, risk management, and other relevant aspects of cryptocurrency trading.
Trading Guides: The exchange provides comprehensive trading guides that offer step-by-step instructions on various trading processes, such as creating an account, making deposits and withdrawals, executing trades, and using advanced trading features available on the platform.
Market Analysis: The education program may include market analysis materials, which provide insights into market trends, price movements, and potential trading opportunities. These analyses aim to help users make more informed trading decisions.
Webinars and Workshops: HitBTC occasionally organizes webinars and workshops conducted by industry experts. These events cover a range of topics, including trading strategies, market analysis techniques, and discussions on emerging trends in the cryptocurrency industry. Participation in these live events allows users to interact with experts and gain valuable insights.
FAQ and Support: HitBTC maintains an FAQ section where users can find answers to frequently asked questions about the platform's features, trading processes, and account management. Additionally, users can reach out to the HitBTC support team for further assistance and clarification.
Community Forums: The exchange provides community forums where users can engage in discussions, share insights, and ask questions related to cryptocurrency trading. These forums foster a collaborative environment where users can learn from each other and exchange knowledge and experiences.


Online Courses:

“Cryptocurrency Investment and Trading” by Udemy: This course provides a comprehensive introduction to cryptocurrency investment and trading strategies. It covers topics such as technical analysis, risk management, and understanding market trends. It is designed for beginners looking to gain a solid foundation in cryptocurrency trading.
“Blockchain Basics” by Coursera: This course offers an in-depth understanding of blockchain technology, the underlying technology behind cryptocurrencies. It covers topics like decentralized systems, smart contracts, and the impact of blockchain on various industries. It is suitable for individuals interested in understanding the fundamental concepts of blockchain technology.
“Technical Analysis for Cryptocurrency Trading” by Investopedia Academy: This course focuses on technical analysis techniques specifically for cryptocurrency trading. It covers topics such as chart patterns, indicators, and market psychology. It is suitable for individuals who want to gain insights into analyzing cryptocurrency price movements.

These courses are examples of the numerous online courses available from reputable platforms. When choosing an online course, consider the instructor's credibility, course content, and user reviews to ensure it aligns with your learning goals and preferences. Always conduct your own research to find the most suitable course that meets your specific needs and requirements.

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Rating and Comments

HitBTC Users Reviews 2024

5.3 Total Score
21 reviews
Overall score

Based on all reviews

3.3Expert Score
Investment instruments
4
Deposits and withdrawals
2.3
Customer service
3.7
Trading platform
3
7.2User's score
Investment instruments
7.5
Deposits and withdrawals
7
Customer service
7
Trading platform
7.6
Add your review  |  Read reviews and comments

Authors:

Roman_Mukhin

Roman Mukhin
Financial expert, analyst and author

Jane Emberg

Jane Emberg
Financial analyst and editor

Best Crypto ExchangesOverall Ranking
3 Comments
Show all Most Helpful Highest Rating Lowest Rating Add your review
  1. 0.85
    Investment instruments
    10
    Deposits and withdrawals
    30
    Customer service
    10
    Trading platform
    20

    The withdrawal process on HitBTC was a complete nightmare. When I tried to withdraw my funds, I encountered constant errors and delays, with my transactions getting stuck for extended periods. It was an incredibly frustrating experience, and I had little confidence in the platform’s reliability and ability to handle transactions smoothly.

    Helpful(0) Unhelpful(0)You have already voted this
  2. 1.1
    Investment instruments
    30
    Deposits and withdrawals
    20
    Customer service
    20
    Trading platform
    20

    The customer support on HitBTC was abysmal. Whenever I reached out for assistance, their response time was excessively long, and even then, their solutions were generic and unhelpful. It seemed like they had little regard for the concerns and issues raised by their users, leaving me feeling neglected and unsupported.

    Helpful(0) Unhelpful(0)You have already voted this
  3. 1.1
    Investment instruments
    20
    Deposits and withdrawals
    30
    Customer service
    20
    Trading platform
    20

    My experience with HitBTC was nothing short of a nightmare. The platform’s user interface was confusing and unintuitive, making it extremely difficult to navigate and execute trades effectively. It was frustrating and time-consuming, and I found myself constantly struggling to find the information I needed.

    Helpful(0) Unhelpful(0)You have already voted this

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