8.4/10 (Expert Score)
Company is rated as #7 in category Crypto exchanges

Crypto.com review: Crypto.com is a diverse and integrated cryptocurrency platform founded in 2016. It provides a wide range of cryptocurrency-related services and products, including cryptocurrency exchange, wallet, staking, debit cards, and other financial services. Through its commitment to making cryptocurrencies more accessible, Crypto.com is attracting more users and continuing to expand its presence in the global marketplace.

Crypto.com exchange offers an extensive selection of cryptocurrencies and fiat pairs, supporting over 200 coins and various fiat currencies. This allows users to trade and invest in a variety of crypto assets. In addition, the platform offers competitive commissions as well as a loyalty program for its own token holders, CRO, which makes trading on the exchange more profitable.

However, it should be noted that Crypto.com may not be suitable for all users because of its complexity and abundance of services. Beginner traders may have difficulties in mastering the platform, and for them simpler and beginner-oriented exchanges may be preferable. Overall, Crypto.com is a feature-rich crypto exchange that offers a wide range of services and products, making it attractive to experienced crypto investors and traders.

Awards:

award

In November 2021, Crypto.com was named “Best Cryptocurrency Platform”

award
award

In September 2021, Crypto.com was awarded “Best Cryptocurrency Trading Platform”

award
award

In March 2021 Crypto.com was named “Best Cryptocurrency Platform”

award
πŸ“… Year of Establishment2016
πŸ’± Coins:200+
πŸ’° Min depositdepends on the account type and country of residence of the user
βš–οΈ Leverageup to 3x for professional clients
πŸ’Ή Trading fees0% to 0.4% depending on trading volume and account level. Crypto.com also charges additional commissions for some features, such as buying cryptocurrency using credit cards.
πŸ’³ P2P platform❌
πŸ“± Mobile appsiOS, Android
πŸ—ΊοΈ HeadquartersCrypto.com is located in Hong Kong, but the company also has offices in Singapore, Switzerland and the US.
Advantages:
  • Large selection of cryptocurrencies.
  • Crypto.com offers cryptocurrency cards.
  • Low commissions.
  • Is available to users in different countries and regions of the world, including the United States and Europe.
Disadvantages:
  • Is not immune to security risks.
  • May face regulatory restrictions in some countries.

Overall Crypto.com Review

In conclusion, Crypto.com is a promising cryptocurrency exchange that offers a wide selection of cryptocurrencies to trade, low fees, a user-friendly interface and a number of tools to improve trading. The exchange also provides educational materials that help new users get accustomed to cryptocurrency trading and expand their knowledge and experience.

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Geographic Distribution

Geography of clients (traders) of Crypto.com

Top Reviews

Best customer reviews of Crypto.com

The site administration cannot guarantee review accuracy and lacks the technical means to verify if authors are actual customers. Reviews lacking detail and purely emotional in nature are disregarded.

For several months I used crypto.com and was generally satisfied with this platform. Commissions for buying and selling cryptocurrencies are quite low, and the 2% cashback on all transactions is a nice bonus. I also liked the fact that not only major cryptocurrencies are available on the platform, but also some lesser known ones. However, they sometimes have problems with support, and this process can take some time

Sebastian Torres
Sebastian Torres
Italy

They provide a wide range of cryptocurrency services, they have some limitations such as the inability to withdraw fiat. In addition, I encountered a problem when my deposit was blocked for a while, which meant that I could not trade for a few days. I also found that they can have somewhat high fees on some transactions. Overall, I think the Crypto.com platform could be improved and I would recommend looking for alternatives before deciding to use this platform.

Hunter Garcia
Hunter Garcia
USA

I liked the opportunity to earn cashback on my purchases, and I found the mobile app to be quite user-friendly. However, I had a problem with the transaction processing, which took quite a long time and caused some anxiety. Also, the verification process can be quite confusing, and some users may have trouble trying to contact customer support. Overall, I am happy with the services provided by Crypto.com, but it may not be the best choice for new users who may be inexperienced in using cryptocurrency platforms.

Thomas Wirth
Thomas Wirth
Germany

Expert Review

Expert Review of Crypto.com

Crypto.com is a popular cryptocurrency exchange platform that offers a range of services including buying, selling, exchanging, and storing cryptocurrencies, as well as credit and debit cards for everyday use. The platform is highly reliable and secure, with a strong reputation in the industry for following strict regulations and employing robust security measures such as two-factor authentication and cold storage for wallets. Additionally, Crypto.com is constantly evolving and adding new features to make it more user-friendly while maintaining a high level of security. Overall, if you're looking for a trustworthy and dependable cryptocurrency exchange, Crypto.com is an excellent choice.

Roman_Mukhin
Roman Mukhin
Financial expert and analyst at TradersHero.com

It is important to remember that investing in cryptocurrency or using a platform such as Crypto.com carries certain risks. The price of cryptocurrencies can fluctuate significantly and investors can lose their savings. In addition, cryptocurrency is not backed by the government and is not backed by a money-back guarantee as is the case with bank accounts. When dealing with a cryptocurrency or platform such as Crypto.com, it is important to know your personal finances and not to invest amounts you cannot afford to lose. It is also advisable to research the cryptocurrency and platform to understand the risks and opportunities before you start investing.

Crypto Ern

Investment Programs

Crypto.com Earn enables users to generate returns on their cryptocurrency holdings by depositing them into interest-bearing accounts. To take advantage of this feature, individuals must have an account with Crypto.com and possess digital assets to deposit.

Several interest-bearing accounts are available on Crypto.com Earn, each offering distinct interest rates and conditions. Some of the most sought-after interest-bearing accounts on the platform include:

Flexible Term: This account type provides a versatile deposit term, permitting users to withdraw their funds whenever they wish. Interest rates for this account vary from 0.5% to 12%, contingent on the deposited cryptocurrency.
Fixed Term: Offering a stable deposit term that spans from 1 to 12 months, this account type has interest rates that range from 1% to 14.5%, depending on the selected term and cryptocurrency deposited.
Crypto Earn: Designed for longer-term deposits of up to 3 months, this account type features interest rates that range between 2% and 8%, contingent on the deposited cryptocurrency.

Apart from these interest-bearing accounts, Crypto.com also provides staking rewards for its native token, CRO. By staking CRO, users can earn up to 14% annual interest and enjoy additional perks, such as reduced trading fees and increased cashback rewards.

It is essential to remember that cryptocurrency investments carry risks. Always conduct thorough research and invest only what you can afford to lose.

Staking involves securing your digital assets on a blockchain for a set duration in order to receive interest rewards, commonly in the same form of cryptocurrency. By taking part in staking any digital currency, you play a role in authenticating new transactions within the blockchain network.

HOW TO USE STAKING
To use copytrading on Huobi, you need to follow these steps:
Registration
If you don't have a Crypto.com account, sign up by downloading the Crypto.com app on your iOS or Android device. Complete the registration process and pass the required KYC (Know Your Customer) verification.
Fund your account
Deposit the cryptocurrency you want to stake. You can do this by purchasing the cryptocurrency directly within the app using your credit/debit card, bank transfer, or by transferring it from an external wallet.
Access the staking feature
In the Crypto.com app, navigate to the Crypto Earn section. This is where you can stake various cryptocurrencies, including the native Crypto.com Coin (CRO).
Choose a staking option
Select the cryptocurrency you want to stake (e.g., CRO). You will see different staking options, such as Flexible, 1-Month, and 3-Month terms. Each term has its own interest rate, which is subject to change. Flexible terms allow you to withdraw your funds at any time, while fixed terms require you to lock your funds for the specified duration.
Stake your crypto
After selecting the staking option that suits your needs, tap on the “Stake” button and follow the on-screen instructions. You'll need to confirm the amount you want to stake and agree to the terms and conditions.
Earn rewards
Once you've staked your crypto, you'll start earning interest according to the terms you've chosen. Interest is typically paid out weekly, and you can track your earnings in the Crypto Earn section of the app.
Unstake and withdraw
At the end of the staking term (for fixed terms), or whenever you want (for flexible terms), you can unstake and withdraw your funds. Navigate to the Crypto Earn section, find your staked crypto, and tap “Unstake.” Your funds will be returned to your Crypto.com wallet, along with any earned interest.

Please note that staking involves risk, and it's essential to conduct thorough research and only invest what you can afford to lose. Always stay updated on the platform's policies, as they may change over time.

Each investment option offered by Crypto.com carries inherent risks, and it is crucial for users to carefully assess these risks before committing their funds to any investment opportunity.

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Conditions

Trading Conditions for Crypto.com Users

Crypto.com offers various trading conditions and features for its users. Some of the key aspects to consider include:

  1. Trading platform: Crypto.com provides a user-friendly mobile app for iOS and Android devices, enabling users to manage their accounts, trade, and access various features on the go. For advanced traders, the Crypto.com Exchange web platform offers additional tools, including trading pairs, charts, and more advanced trading options.
  2. Trading pairs: Crypto.com supports a wide range of cryptocurrencies, including popular coins like Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), and many others. Users can trade these cryptocurrencies against major fiat currencies, stablecoins, or other cryptocurrencies.
  3. Trading fees: Crypto.com offers competitive trading fees, which depend on factors such as the user's 30-day trading volume and their Crypto.com Coin (CRO) staking level. Higher trading volume and more CRO staked generally result in lower trading fees.
  4. Deposit and withdrawal options: Users can fund their accounts using various methods, such as credit/debit card purchases, bank transfers, or cryptocurrency deposits from external wallets. Withdrawal options may include transferring to external wallets or converting to fiat currency, depending on the user's region and account verification level.
  5. Security: The exchange employs robust security measures, including two-factor authentication (2FA), cold storage of most user funds, and regular auditing by external security firms.
  6. Customer support: Crypto.com offers customer support through its help center, live chat, and email. Users can find answers to frequently asked questions or contact the support team for specific inquiries.
  7. Staking and earning: The platform also provides staking and earning opportunities through Crypto Earn, where users can earn interest on their crypto holdings, and by staking Crypto.com Coin (CRO) for additional benefits.

It is important to note that trading conditions, fees, and features may change over time. Always stay updated on Crypto.com's policies and perform your own research before making any investment decisions.

πŸ“… Year of Establishment2016
πŸ’± Coins:200+
πŸ’° Min deposit$1
βš–οΈ LeverageOffers up to 3x leverage.
πŸ’Ή Trading feesFrom 0.04%. Crypto.com charges a tiered commission based on the maker-taker model.
πŸ’³ P2P platform❌
πŸ” Copy Trading❌
πŸ“ˆ DirectivesSpot, Margin, Futures
πŸ“Š DeFi Stakingβœ…
πŸ–ΌοΈ NFTβœ…
🏦 Crypto Loans❌
πŸ”“ Demo account❌
πŸš€ Launchpad❌
πŸ“± Mobile appsiOS, Android
πŸ“ž Customer ServiceChat, email, phone
πŸ‘©β€πŸ’Ό SupportMultiple languages available
πŸ—ΊοΈ HeadquartersCrypto.com is based in Hong Kong, China.

Risk Warning

Comparison

Comparison of Crypto.com with other Crypto Exchanges

Coins
Trading fees
iOS, Android
Directives
Leverage
Staking
COPY TRADING
P2P platform
Crypto.com Reviews
Crypto.com
Open Account
Coins
200+
Trading fees
From 0%
iOS, Android
Directives
Leverage
1:20
Staking
COPY TRADING
P2P platform
Coins
385+
Trading fees
From 0%
iOS, Android
Directives
Leverage
1:125
Staking
COPY TRADING
P2P platform
Coins
360+
Trading fees
From 0%
iOS, Android
Directives
Leverage
1:100
Staking
COPY TRADING
P2P platform
Coins
815+
Trading fees
From 0%
iOS, Android
Directives
Leverage
1:100
Staking
COPY TRADING
P2P platform
Coins
350+
Trading fees
Maker fee from -0.05%
iOS, Android
Directives
Leverage
1:100
Staking
COPY TRADING
P2P platform
Coins
400+
Trading fees
From -0.01%
iOS, Android
Directives
Leverage
1:100
Staking
COPY TRADING
P2P platform
Coins
490+
Trading fees
From 0.0015%
iOS, Android
Directives
Leverage
1:100
Staking
COPY TRADING
P2P platform

Crypto Exchanges comparison table of trading instruments

Crypto.com
VS
Bybit
VS
Kucoin
Spot
VS
VS
Margin Trading
VS
VS
Futures
VS
VS
Options
VS
VS
NFT
VS
VS
DeFi Staking
VS
VS
Crypto Loans
VS
VS
Launchpad
VS
VS

Commissions

Crypto.com Accounts, Commissions & Fees

Various account types are available on the Crypto.com platform, including the following:

Standard account: This account is available to all users and offers basic features such as buying, selling and exchanging cryptocurrencies.

Crypto.com Earn: This is an account that allows users to earn interest on their cryptocurrency deposits. The commission for using Crypto Earn depends on the cryptocurrency selected and the term of the deposit.

Institutional Account: Institutional Accounts are designed for large investors and organizations who require more personalized service and higher trading and withdrawal limits.

Crypto.com Credit: This is an account that allows users to earn credit using their cryptocurrency assets as collateral. The fee for using Crypto Credit depends on the cryptocurrency selected, the amount borrowed, and the repayment period.

Trading commissions on the Crypto.com platform depend on the trading volume and transaction type, and range from 0.04% to 0.20% for basic users and from 0.02% to 0.10% for users with premium accounts. The fee for buying cryptocurrency with a bank card is 3.5%.

Commissions for using other features of the platform, such as Crypto.com Earn and Crypto.com Credit, depend on the cryptocurrency selected, the term of the deposit or loan and other factors. It is important to note that services may have additional fees such as loan interest or withdrawal fees. Users should research all of the terms and risks associated with using the platform's features before using them.

Account typeMinimum depositTransaction feeDemo account
Standard account$2ΠžΡ‚ 0,04%❌
Crypto EarnDepends on the selected cryptocurrency❌❌
Crypto Credit❌❌❌

Crypto.com Fees & Limits

Spot & Margin

Level30D Spot Trading Volume (USD)Maker FeeTaker Fee
Level 1< 250,0000.0750%0.0750%
Level 2β‰₯ 250,0000.0700%0.0720%
Level 3β‰₯ 1,000,0000.0650%0.0690%
Level 4β‰₯ 5,000,0000.0600%0.0650%
Level 5β‰₯ 10,000,000Zero0.0500%

Derivatives

Level30D Spot Trading Volume (USD)Maker FeeTaker Fee
Level 1< 1,000,0000.0170%0.0340%
Level 2< 1,000,0000.0140%0.0320%
Level 3β‰₯ 5,000,0000.0110%0.0300%
Level 4β‰₯ 25,000,0000.0080%0.0280%
Level 5β‰₯ 50,000,000Zero0.0260%

The exchange Crypto.com, presents an exclusive chance for its users to accumulate CRO tokens by staking them within the trading app. Furthermore, by staking Crypto.com coins on the exchange platform or the associated Visa metal card, users can potentially earn annual returns of 10-12%. This innovative method of generating income from cryptocurrency assets makes the exchange increasingly alluring to traders and investors.

It's important to be aware that certain account types may feature additional aspects not detailed in the table, such as the availability of trading instruments and the functionality of trading platforms. Furthermore, these parameters may differ based on the user's geographic location. For the most current information, please consult the Crypto.com website.

Risk Warning

Final review

Detailed review of Crypto.com

Crypto.com is a cryptocurrency platform that provides its users with many cryptocurrency options. Users can easily buy and sell more than 70 different cryptocurrencies on the platform, including bitcoin, etherium, USDT and others.

The main principle of the exchange is based on security and usability. All transactions on the platform are protected by high security standards, including two-factor authentication and hardware wallets for safer cryptocurrency storage.

Crypto.com also provides the ability to obtain cryptocurrency credit using their cryptocurrencies as collateral. Users can receive loans based on a multiplier that depends on the specific cryptocurrency used as collateral.

Users can also trade cryptocurrencies on the Crypto.com platform using different types of orders, such as limit and stop-limit orders.

Exchange provides access to decentralized financial (DeFi) protocols, where users can profit for providing their cryptocurrencies as liquidity.

Note
Also on the Crypto.com platform you can buy, sell and store unique digital objects, called some kind of detached digital property (NFT).

Crypto.com provides access to initial coin offerings (ICOs) on the Crypto.com Launch platform. Users can access ICO projects that have not yet gone public on traditional exchanges.

In general, Crypto.com is a platform that provides a lot of opportunities to work with cryptocurrencies, based on security and usability.

Advantages:

Crypto.com is a prominent cryptocurrency platform and exchange, offering a wide range of services and features for users. Here are some key points to highlight:

Diverse product offerings: Crypto.com provides various services, including a mobile app for trading and managing cryptocurrencies, Crypto Earn for earning interest on crypto holdings, and Crypto Credit for accessing crypto-backed loans.
Visa Card: The platform offers a Visa debit card that allows users to spend their cryptocurrencies for everyday purchases, while also providing cashback rewards in the form of CRO tokens.
Staking and earning opportunities: Users can stake CRO tokens and other cryptocurrencies on Crypto.com Earn to receive interest and other benefits, such as reduced trading fees and higher cashback rewards.
User experience: The Crypto.com mobile app offers a user-friendly interface, making it easy for both beginners and experienced traders to manage their assets, access various features, and trade on the go.
Security and compliance: Crypto.com follows strict regulatory guidelines, including Anti-Money Laundering (AML) and Know Your Customer (KYC) procedures. The platform employs robust security measures like two-factor authentication (2FA) and cold storage for a majority of user funds.
Trading pairs and fees: Crypto.com supports a vast selection of cryptocurrencies, allowing users to trade against major fiat currencies, stablecoins, and other cryptocurrencies. The platform offers competitive trading fees based on a user's 30-day trading volume and CRO staking level.
Customer support: Crypto.com provides customer support through its help center, live chat, and email, helping users find answers to frequently asked questions or address specific concerns.

Crypto.com Regulator

Crypto.com is subject to regulation in various jurisdictions in accordance with the laws that govern cryptocurrency platforms. In the U.S., for example, the Crypto.com platform is registered as a Money Services Business (MSB) with the Financial Crimes Enforcement Network Bureau (FinCEN) and is registered as a Money Transmitter in all 50 states. In the European Union, Crypto.com is registered as an electronic payment system under Payment Service (Directive 2007/64/EC) and Payment Service 2 (Directive (EU) 2015/2366).

Crypto.com also complies with local regulatory and legal requirements in the countries where it provides its services. For example, in Singapore, Crypto.com is licensed by the Monetary Authority of Singapore (MAS) under the Payments and Payment Systems Act. In Canada, Crypto.com is registered as a financial company under the Anti-Money Laundering and Counter-Terrorism Financing Act (AML/CTF).

In addition, Crypto.com takes appropriate measures to protect users and prevent fraud and money laundering, such as user authentication, transaction monitoring and mandatory compliance with KYC (Know Your Customer) rules.

Crypto.com is dedicated to complying with the regulatory requirements of the various jurisdictions where it operates, and it takes all necessary measures to ensure the security and protection of its users against fraud and other illegal activities. The exchange is committed to providing a safe and secure platform for its users to buy, sell, and trade cryptocurrencies, and it employs a range of security measures to protect user funds and personal information. Overall, Crypto.com places a strong emphasis on regulatory compliance and user security, making it a trusted platform for cryptocurrency trading and investment.

Risk Warning

Promotions

Bonuses Paid by the Crypto.com

Bonuses

Crypto.com offers several active bonus programs for its users. Some of them are listed below:

Crypto.com Visa Card Cashback: Users can earn up to 8% cashback on their purchases if they use a Crypto.com Visa Card to pay.
Crypto Earn: Users can earn up to 14% annual interest rate if they keep their cryptocurrencies on the Crypto.com platform.
Referral Program: Users can invite their friends and receive a bonus of up to $50, as well as a commission from the trades of their referrals.
Supercharger: This is a temporary program that gives users the opportunity to earn additional rewards for providing liquidity to certain projects.
Syndicate: Users can participate in exclusive offers to buy cryptocurrency at a discount on the Crypto.com platform.
NFT giveaways: Users can enter giveaways to win unique digital objects (NFT).

Please note that the terms and conditions of active bonus programs on the Crypto.com platform may change over time, and users should check the current information on the official website of the platform.

Education

Review of the Crypto.com Education Program

Crypto.com provides educational materials for its users that help them develop in cryptocurrency and blockchain technologies. The educational program of Crypto.com includes the following elements:

Educational tools:

Crypto.com University: Crypto.com provides a series of video lessons on cryptocurrencies that describe basic concepts and terms such as blockchain, mining, hashing and many others.
Crypto.com Academy: This is a section on the Crypto.com website where users can find various articles and reviews that cover topics related to cryptocurrencies and blockchain technology. For example, users can learn about different types of cryptocurrencies, analyze current market trends and get tips on cryptocurrency security.
Crypto.com Research: Crypto.com provides research and reports on various aspects of cryptocurrencies and blockchain technologies, such as analysis of the current market situation, technology and trend overviews, and analysis of fundamental data.
Webinars and events: Crypto.com holds regular webinars and events where users can ask experts questions, discuss current market trends and get advice from experienced professionals.
Community: Crypto.com has an active community where users can communicate with each other, exchange opinions and experience, and get support and help from other participants.


Online Courses:

Basic Cryptocurrency Course: This course covers the basics of cryptocurrency, including what cryptocurrency is, how it works, and how you can use it. The course also teaches the security of cryptocurrency transactions, including how to create and protect digital wallets.
DeFi 101 Course: This course covers decentralized finance (DeFi), what it means, how it works, and the benefits it provides. The course also explains basic DeFi terms and concepts, including liquidity, protocols, and decentralized exchanges.
Cryptocurrency for Beginners: This course is designed for those new to the cryptocurrency industry and explains basic concepts and terms, including blockchain, mining, digital wallets, and ICOs.

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Rating and Comments

Crypto.com Users Reviews 2024

8.5 Total Score
19 reviews
Rating Overview

Based on all reviews

8.4Expert Score
Investment instruments
8.8
Deposits and withdrawals
8.2
Customer service
8.2
Trading platform
8.4
8.5User's score
Investment instruments
8.4
Deposits and withdrawals
7.8
Customer service
8.4
Trading platform
9.4
Add your review  |  Read reviews and comments

Authors:

Roman_Mukhin

Roman Mukhin
Financial expert, analyst and author

Jane Emberg

Jane Emberg
Financial analyst and editor

Best Crypto ExchangesOverall Ranking
4 Comments
Show all Most Helpful Highest Rating Lowest Rating Add your review
  1. 2.25
    Investment instruments
    70
    Deposits and withdrawals
    20
    Customer service
    30
    Trading platform
    60

    I recently had an issue with Crypto.com where my account was frozen for no apparent reason. It took several days to get a response from customer support, and even then, I was not given a clear explanation for why my account was frozen. The lack of communication and transparency was frustrating and has made me question whether or not I want to continue using the platform.

    Helpful(0) Unhelpful(0)You have already voted this
  2. 4.75
    Investment instruments
    100
    Deposits and withdrawals
    100
    Customer service
    80
    Trading platform
    100

    I’ve been using Crypto.com for a few months now and I am extremely satisfied with the platform. The app is user-friendly and intuitive, and the fees are reasonable. I particularly love the staking feature which allows me to earn interest on my cryptocurrency holdings. The customer support team is also very responsive and helpful. Overall, I highly recommend Crypto.com for anyone looking for a reliable and easy-to-use platform for buying and trading cryptocurrencies.

    Helpful(0) Unhelpful(0)You have already voted this
  3. 4
    Investment instruments
    80
    Deposits and withdrawals
    80
    Customer service
    80
    Trading platform
    80

    I’ve been using Crypto.com for a while now and I have mixed feelings about it. On one hand, the platform is very user-friendly and the fees are reasonable. However, I have noticed that the prices for certain cryptocurrencies are often higher than on other exchanges, which can be frustrating. Additionally, while the staking feature is a nice bonus, the interest rates are not as high as on some other platforms. Overall, I think Crypto.com is a decent option for buying and trading cryptocurrencies, but it may not be the best choice for everyone.

    Helpful(0) Unhelpful(0)You have already voted this
  4. 5
    Investment instruments
    100
    Deposits and withdrawals
    100
    Customer service
    100
    Trading platform
    100

    The platform uses two-factor authentication and multi-signature cold storage to ensure that my funds are safe. Additionally, the team regularly performs security audits to identify and address any vulnerabilities. Overall, I feel very confident using Crypto.com to store and trade my cryptocurrencies.

    Helpful(0) Unhelpful(0)You have already voted this

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