4.2/10 (Expert Score)
Company is rated as #53 in category Crypto exchanges

CEX.io review: CEX.io is a cryptocurrency exchange platform that was founded in 2013. It is known for its user-friendly interface and wide range of services catering to both beginner and advanced traders. The platform allows users to buy, sell, and trade a variety of cryptocurrencies, including Bitcoin, Ethereum, Ripple, and many others.

One of the key features of CEX.io is its simplicity, making it a popular choice for newcomers to the cryptocurrency space. The platform offers a straightforward process for buying and selling cryptocurrencies using fiat currencies like US dollars, euros, and pounds. This accessibility has helped attract a large user base from around the world.

To ensure security, CEX.io implements industry-standard measures. It employs two-factor authentication (2FA) to protect user accounts and uses cold storage to store the majority of its users' funds offline. The platform also undergoes regular security audits to identify and address any potential vulnerabilities.

📅 Year of Establishment2017
💱 Coins:100+
💰 Min deposit0.0001 BTC
⚖️ Leverage1:100
💹 Trading feesFrom 0%
💳 P2P platform❌
📱 Mobile appsiOS, Android
🗺️ HeadquartersUnited Kingdom
Advantages:
  • User-friendly interface.
  • Wide range of supported cryptocurrencies.
  • Accessible trading options for beginners.
  • Advanced trading features for experienced traders.
  • Emphasis on security and regular audits.
  • Availability of CEX.io Broker for CFD trading.
  • Mobile app for trading on the go.
Disadvantages:
  • Limited payment options compared to other exchanges.
  • Higher fees compared to some competitors.
  • Geographical restrictions on certain services.
  • Relatively lower liquidity for some less popular cryptocurrencies.
  • Limited availability of customer support channels.

Overall CEX.io Review

In summary, CEX.io is a popular cryptocurrency exchange platform that offers a range of services suitable for both beginners and experienced traders. With its user-friendly interface, diverse range of cryptocurrencies, and emphasis on security, CEX.io has become a reputable choice in the cryptocurrency market.

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Geographic Distribution

Geography of clients (traders) of CEX.io

Top Reviews

Best customer reviews of CEX.io

The site administration cannot guarantee review accuracy and lacks the technical means to verify if authors are actual customers. Reviews lacking detail and purely emotional in nature are disregarded.

CEX.io has an incredibly user-friendly interface that makes it easy for beginners to navigate the world of cryptocurrencies. The platform provides a wide range of supported cryptocurrencies, allowing users to access a diverse portfolio. The advanced trading features, such as real-time market data and various order types, make it an excellent choice for experienced traders looking for flexibility and control.

Marko Jovanović
Marko Jovanović
Serbia

CEX.io's availability is a mixed bag. While it serves a global user base, some services and features are restricted based on geographical location. This can be frustrating for users who are unable to access certain functionalities. However, for those who can access all features, CEX.io offers a reliable and secure platform for trading cryptocurrencies.

Robert Anderson
Robert Anderson
United States

One major drawback of CEX.io is its comparatively higher fees. The platform charges fees that are slightly higher than some of its competitors, which can significantly impact the profitability of frequent traders. Additionally, the limited availability of customer support channels can make it difficult to seek assistance or resolve issues promptly, leading to frustrations and delays in problem resolution.

Richard Evans
Richard Evans
United Kingdom

Expert Review

Expert Review of CEX.io

CEX.io, as a cryptocurrency exchange, demonstrates a commendable level of reliability in the market. From a financial expert's perspective, several key aspects contribute to its reputation as a trustworthy platform.

Firstly, CEX.io boasts a robust and secure infrastructure. The platform employs stringent security measures, including two-factor authentication (2FA) and cold storage for user funds. These measures help mitigate the risk of unauthorized access and enhance the overall safety of user accounts and assets.

Secondly, CEX.io has a track record of consistent uptime and minimal service disruptions. This reliability is crucial in the cryptocurrency market, where price movements can be swift and significant. By maintaining a stable and available trading environment, CEX.io allows users to execute trades without concerns about platform reliability.

In terms of compliance, CEX.io has taken proactive measures to meet regulatory requirements in various jurisdictions. By adhering to Know Your Customer (KYC) and Anti-Money Laundering (AML) policies, the platform demonstrates a commitment to legal and regulatory standards. This compliance adds an additional layer of trust for users and instills confidence in the platform's reliability.

In conclusion, as a financial expert, I find CEX.io to be a reliable cryptocurrency exchange platform. Its robust security measures, consistent uptime, reputable banking partnerships, and regulatory compliance contribute to its overall reliability. While there may be room for improvement in customer support, these factors position CEX.io as a trustworthy choice for individuals seeking a reliable platform to engage in cryptocurrency trading.

Roman_Mukhin
Roman Mukhin
Financial expert and analyst at TradersHero.com

Trading cryptocurrencies on CEX.io involves significant risks due to the inherent volatility of these digital assets. Cryptocurrency prices can experience rapid and substantial fluctuations within short periods. This volatility can lead to potential gains but also significant losses. Traders should be prepared for price swings and carefully consider their risk tolerance before engaging in trading activities.

CEX.io Ern

Investment Programs

When it comes to earning money on CEX.io, there are a few programs and strategies that you can consider:

Trading: One of the primary ways to earn money on CEX.io is through active trading. By taking advantage of price fluctuations in the cryptocurrency market, traders can buy low and sell high, aiming to generate profits. It requires a solid understanding of market analysis, risk management, and trading strategies.
Margin Trading: CEX.io offers margin trading, allowing users to trade with borrowed funds. This feature enables traders to potentially amplify their profits by leveraging their positions. However, it's important to note that margin trading also increases the risk, as losses can be magnified. It is crucial to have a good understanding of margin trading and manage risk appropriately.
Staking: Some cryptocurrencies supported on CEX.io offer staking programs. Staking involves holding certain cryptocurrencies in a wallet to support the network's operations and earn staking rewards. By participating in staking, users can earn additional tokens as a form of passive income.
CEX.io Broker: CEX.io's CFD trading platform, known as CEX.io Broker, provides an opportunity to speculate on the price movements of cryptocurrencies without actually owning them. Traders can potentially profit from both rising and falling markets by correctly predicting price movements.

Staking involves locking your cryptocurrency on the blockchain for a specific duration to receive interest rewards, typically in the same digital currency. When you engage in staking, you actively contribute to the validation of new transactions within the blockchain network.

how to use CEX.io staking
To use the staking feature on CEX.io, follow these steps:
Log in or Create an Account
Log in to your CEX.io account or create a new one if you don't have it already.
Complete Verification Process
Complete the verification process to comply with regulatory requirements.
Deposit Cryptocurrency for Staking
Deposit the cryptocurrency you want to stake into your CEX.io wallet. Ensure you have enough funds for staking.
Navigate to the Staking Section
Navigate to the staking section of the CEX.io platform. Typically, it can be found in a dedicated tab or menu related to staking or earning.
Select Desired Cryptocurrency for Staking
Select the desired cryptocurrency for staking from the available options. CEX.io may offer multiple staking choices for supported cryptocurrencies.
Confirm and Finalize the Staking Process
Confirm your staking selection and finalize the staking process. Double-check all details before confirming the transaction.

Once confirmed, your cryptocurrency will be locked for the chosen duration, and you will start earning staking rewards in the same cryptocurrency.

Monitor your staking progress and rewards through your CEX.io account dashboard or the staking section. You will be able to track accumulated rewards and the remaining staking duration.

At the end of the staking period, you can choose to continue staking or withdraw your staked cryptocurrency and the earned rewards. Follow the appropriate process provided by CEX.io for withdrawing staked funds.

Tips for Successful Staking
  • Research and choose reputable projects
  • Understand the staking requirements
  • Select reliable staking platforms
  • Diversify your staking portfolio
  • Monitor staking rewards and adjust as needed
Risks and Limitations of Staking
  • Price volatility
  • Lock-up periods and liquidity constraints
  • Network risks and technical vulnerabilities
  • Project failure or underperformance
  • Regulatory and legal uncertainties
  • Counterparty risks

CEX.io operates in a dynamic and rapidly evolving market. Changes in market conditions, including regulatory developments, government policies, and technological advancements, can impact cryptocurrency prices and market sentiment. Traders should stay informed about market trends and news that could affect the value of their investments. It is essential to conduct thorough research and exercise caution while making trading decisions.

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Conditions

Trading Conditions for CEX.io Users

CEX.io sets a minimum deposit requirement of 0.0001 BTC or its equivalent in other cryptocurrencies or fiat currencies. To start trading, users need to register and complete the verification process. Once verified, they can deposit funds equal to or exceeding the minimum requirement. Spot trading does not offer leverage, while CFD contracts provide leverage of up to 1:100.

CEX.io provides 24/7 support to assist users with their inquiries and concerns. Users can reach out to the technical support team via email, and there are call centers available in the UK, US, and Canada offices. The exact opening hours may vary.

The proprietary version of the TradingView terminal serves as the trading platform on CEX.io. Users can choose from standard accounts denominated in cryptocurrencies, US dollars, euros, or British pounds. Replenishment and withdrawal options include bank cards and accounts, electronic wallets, and cryptocurrency wallets.

The trading platform offers competitive features, such as moderate commissions, a wide range of cryptocurrencies and tokens, multiple investment programs, including staking and cryptocurrency deposits, and an unlimited referral program. Mobile trading is also available for users who prefer to trade on the go.

Overall, CEX.io provides trading conditions suitable for both beginners and experienced traders, offering access to various markets and products within the cryptocurrency ecosystem.

📅 Year of Establishment2013
💱 Coins:100+
💰 Min deposit0.0001 BTC
⚖️ Leverage1:100
💹 Trading feesFrom 0%
💳 P2P platform❌
🔁 Copy Trading❌
📊 DeFi Staking✅
🖼️ NFT❌
🏦 Crypto Loans✅
🔓 Demo account✅
🚀 Launchpad✅
📱 Mobile appsiOS, Android
📞 Customer ServiceForums, Chat, Email
👩‍💼 SupportMultilingual
🗺️ HeadquartersUnited Kingdom

Risk Warning

Comparison

Comparison of CEX.io with other Crypto Exchanges

Coins
Trading fees
iOS, Android
Directives
Leverage
Staking
COPY TRADING
P2P platform
Coins
100+
Trading fees
From 0%
iOS, Android
Directives
Leverage
1:100
Staking
COPY TRADING
P2P platform
Coins
385+
Trading fees
From 0%
iOS, Android
Directives
Leverage
1:125
Staking
COPY TRADING
P2P platform
Coins
360+
Trading fees
From 0%
iOS, Android
Directives
Leverage
1:100
Staking
COPY TRADING
P2P platform
Coins
815+
Trading fees
From 0%
iOS, Android
Directives
Leverage
1:100
Staking
COPY TRADING
P2P platform
Coins
350+
Trading fees
Maker fee from -0.05%
iOS, Android
Directives
Leverage
1:100
Staking
COPY TRADING
P2P platform
Coins
490+
Trading fees
From 0.0015%
iOS, Android
Directives
Leverage
1:100
Staking
COPY TRADING
P2P platform
Coins
400+
Trading fees
From -0.01%
iOS, Android
Directives
Leverage
1:100
Staking
COPY TRADING
P2P platform

Crypto Exchanges comparison table of trading instruments

CEX.io
VS
Bybit
VS
Kucoin
Spot
VS
VS
Margin Trading
VS
VS
Futures
VS
VS
Options
VS
VS
NFT
VS
VS
DeFi Staking
VS
VS
Crypto Loans
VS
VS
Launchpad
VS
VS

Commissions

CEX.io Accounts, Commissions & Fees

CEX.io offers different account types with varying features and fee structures. The specific account types and fee schedules may be subject to change, so it's advisable to refer to the most recent information provided by CEX.io or directly contact their customer support for the latest details. However, here is a general overview of CEX.io's account types, commissions, and fees as of my knowledge cutoff:

  1. Identity Verification Levels:
    • Basic: Allows users to deposit, trade, and withdraw funds with certain limitations.
    • Verified: Provides higher deposit and withdrawal limits compared to the Basic level.
    • Enhanced: Offers even higher limits and additional features, such as priority support.
  2. Trading Commissions:
    • CEX.io employs a maker-taker fee schedule, where makers (users who add liquidity to the order book) pay lower fees than takers (users who remove liquidity from the order book).
    • The exact fee percentages vary based on factors such as the user's trading volume and the currency pair being traded.
    • CEX.io may also offer fee discounts for users holding a certain amount of their native token, CEX Token (CEX).
  3. Deposit and Withdrawal Fees:
    • Deposit and withdrawal fees depend on the method and currency used for transactions.
    • Bank transfers and cryptocurrency deposits may have different fee structures.
    • Withdrawal fees may vary based on the specific cryptocurrency being withdrawn.
  4. Additional Fees:
    • CEX.io may charge additional fees for services such as margin trading, staking, or using specific features or tools.
    • Margin trading fees can include funding fees and rollover fees, which depend on the leverage, trading pair, and duration of the position.

CEX.io has its own token called CEX Token (CEX). The CEX Token was released in 2020. Owning CEX tokens provides a number of benefits to users of the platform, including discounts on trading commissions, increased cashback, bonuses, and other perks.

Maker-Taker Fee Schedule

Trade Volume 30d, USDTakerMaker
≤ 10,0000.25%0.15%
≤ 100,0000.23%0.13%
≤ 500,0000.19%0.09%
≤ 1,000,0000.17%0.07%
≤ 2,500,0000.15%0.05%
≤ 5,000,0000.13%0.03%
≤ 10,000,0000.11%0.01%
≤ 20,000,0000.10%0.00%
≤ 50,000,0000.08%0.00%
≤ 100,000,0000.07%0.00%
≤ 200,000,0000.06%0.00%
≤ 500,000,0000.05%0.00%
≤ 1,000,000,0000.04%0.00%
≤ 2,000,000,0000.03%0.00%
≤ 5,000,000,0000.02%0.00%
> 5,000,000,0000.01%0.00%

The liquidity of cryptocurrencies can vary, especially for less popular or newly listed tokens. Traders may encounter challenges when trying to buy or sell certain cryptocurrencies at desired prices due to limited market depth. Illiquid markets can lead to slippage, where executed trades differ from expected prices. Traders should consider liquidity risks and adjust their trading strategies accordingly.

Risk Warning

Final review

Detailed review of CEX.io

CEX.io is a well-established cryptocurrency exchange platform that was established in 2013. It stands out for its intuitive user interface and comprehensive suite of services designed to cater to both novice and expert traders. The platform facilitates the buying, selling, and trading of various cryptocurrencies, including Bitcoin, Ethereum, Ripple, and many others.

CEX.io doesn't just cater to beginners; it also provides advanced trading features for seasoned traders. It boasts a robust trading engine equipped with real-time market data, charting tools, and diverse order types, such as market orders, limit orders, and stop orders. Traders can leverage the platform's liquidity and trade with minimal delays.

One of CEX.io's prominent advantages is its user-friendly approach, making it an ideal choice for individuals who are new to the cryptocurrency realm. The platform offers a straightforward process for purchasing and selling digital currencies using fiat currencies such as US dollars, euros, and pounds. This accessibility has contributed to its substantial and diverse user base, spanning across different regions worldwide.

Recognizing the importance of convenience, CEX.io has also developed a mobile app that allows users to trade cryptocurrencies on the go. The app offers a similar set of features as the web platform, empowering users to manage their accounts, monitor prices, and execute trades seamlessly from their mobile devices.

Note
Security is a top priority for CEX.io, and it implements industry-standard measures to ensure the protection of user accounts and funds. Two-factor authentication (2FA) is employed to add an extra layer of security, and the majority of user funds are stored offline in cold storage. Regular security audits are conducted to identify and address any potential vulnerabilities proactively.

In addition to its exchange services, CEX.io offers a unique feature called CEX.io Broker, which enables users to trade contracts for difference (CFDs) on cryptocurrencies. This feature allows traders to speculate on the price movements of digital assets without actually owning them. It is a valuable tool for individuals who wish to capitalize on price fluctuations without the need for a digital wallet.

To summarize, CEX.io is a reputable cryptocurrency exchange platform renowned for its user-friendly interface and comprehensive range of services. By providing an accessible entry point for beginners and advanced trading features for experts, CEX.io has established itself as a trusted platform in the ever-evolving world of cryptocurrencies.

Advantages:

Advantages of CEX.io:

Variety of Trading Instruments: In addition to basic buy and sell operations, CEX.io offers advanced trading features, including margin trading, allowing users to amplify their trading potential.
Liquidity and Order Book Depth: CEX.io benefits from a substantial user base, providing liquidity and a deep order book, ensuring smoother trading experiences.
Low commissions: Binance offers some of the lowest commissions in the industry, making it very attractive to traders of all levels. Transaction fees are as low as 0.1% and can be even lower when using Binance Coin (BNB) internal cryptocurrency.
Intuitive Interface: The exchange provides a user-friendly interface that is accessible for beginners in the cryptocurrency world and convenient for experienced traders.
Reliability and Security: CEX.io has a long-standing reputation for reliability and security, with robust security systems and compliance with regulatory requirements.
Staking and Passive Income: The exchange offers staking programs for certain cryptocurrencies, allowing users to earn passive income by participating in the validation and operation of blockchain networks.

CEX.io Regulator

CEX.io operates as a reputable and regulated cryptocurrency exchange, adhering to stringent regulatory frameworks. The platform is committed to upholding the highest standards of compliance and security to provide users with a trustworthy trading environment.

In the United Kingdom, CEX.io is registered as a Money Services Business (MSB) with the esteemed Financial Conduct Authority (FCA). This registration signifies that CEX.io operates in accordance with the regulatory guidelines set forth by the FCA. By being regulated under the FCA, CEX.io ensures strict compliance with anti-money laundering (AML) and Know Your Customer (KYC) regulations, promoting transparency and safeguarding against illicit activities.

CEX.io's commitment to regulatory compliance extends beyond the UK market. The platform recognizes the importance of complying with local laws and regulations in the regions it operates. By adhering to these requirements, CEX.io provides users with the confidence that their trading activities are taking place within a legally compliant framework.

The regulatory status of CEX.io may evolve over time as regulatory landscapes continue to develop. It is advisable to consult official sources or reach out to CEX.io directly for the most up-to-date and accurate information on the regulatory oversight governing the platform.

By prioritizing regulatory compliance, CEX.io demonstrates its dedication to operating as a responsible and trusted cryptocurrency exchange. Users can rely on the platform's commitment to security, compliance, and adherence to regulatory standards, ensuring a safe and reliable trading experience.

Risk Warning

Promotions

Bonuses Paid by the CEX.io

Bonuses

CEX.io offers various bonuses and incentives to its users as part of their trading experience. These bonuses can enhance the overall trading journey and provide additional value to users. While specific bonus programs and terms may vary over time, here are some examples of bonuses that have been offered by CEX.io:

Referral Program: CEX.io has a referral program that allows users to earn bonuses by referring new users to the platform. When a referred user signs up and engages in trading activities, the referrer receives a commission or bonus based on the referred user's trading fees.
Promotional Bonuses: The exchange occasionally runs promotional campaigns where users can participate to earn bonuses. These promotions may involve specific trading competitions, deposit bonuses, or rewards for meeting certain trading volume thresholds.
Loyalty Programs: The exchange has implemented loyalty programs in the past, rewarding users who demonstrate consistent trading activity or maintain a certain level of engagement on the platform. These loyalty programs can offer bonuses, discounts on trading fees, or other exclusive benefits.

It's important to note that the availability and terms of bonuses can change over time, and specific details should be checked directly with CEX.io. Additionally, users should familiarize themselves with the terms and conditions associated with any bonuses or promotions to understand the requirements and limitations for receiving and utilizing these bonuses effectively.

Education

Review of the CEX.io Education Program

Here's a breakdown of the CEX.io education program, with each program described in a concise format:

Educational tools:

Educational Resources: The exchange provides a wide range of educational resources, including articles, tutorials, and guides, covering various cryptocurrency and trading topics.
Video Content: CEX.io offers informative videos that complement the educational resources, providing visual explanations and demonstrations.
Webinars: CEX.io organizes live webinars conducted by industry experts, covering advanced topics, market trends, and trading strategies.
Beginner-Friendly Material: The education program includes beginner-friendly material focused on explaining fundamental concepts, terminology, and trading basics.
Advanced Trading Strategies: The exchange offers resources on advanced trading strategies, including technical analysis, risk management, and market indicators.


Online Courses:

“Cryptocurrency Investment and Trading” by Udemy: This comprehensive course covers cryptocurrency basics, investment strategies, technical analysis, and trading techniques. It provides insights into market trends, risk management, and practical trading examples.
“The Complete Cryptocurrency Investment Course” by Skillshare: This course offers a step-by-step guide to understanding cryptocurrencies, blockchain technology, and investing in digital assets. It covers topics such as wallet setup, portfolio management, and evaluating ICOs (Initial Coin Offerings).
“Cryptocurrency Trading Course 2021: Make Profits Daily!” by BitDegree: This course provides a comprehensive overview of cryptocurrency trading techniques and strategies. It covers topics including chart analysis, trading psychology, risk management, and market indicators.

Please note that availability and course details may vary, so it's recommended to visit the respective platforms or websites for the most up-to-date information on these courses.

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Rating and Comments

CEX.io Users Reviews 2024

5.5 Total Score
22 reviews
Overall score

Based on all reviews

4.2Expert Score
Investment instruments
5
Deposits and withdrawals
5
Customer service
3.7
Trading platform
3
6.8User's score
Investment instruments
7.1
Deposits and withdrawals
6.6
Customer service
6.5
Trading platform
7
Add your review  |  Read reviews and comments

Authors:

Roman_Mukhin

Roman Mukhin
Financial expert, analyst and author

Jane Emberg

Jane Emberg
Financial analyst and editor

Best Crypto ExchangesOverall Ranking
4 Comments
Show all Most Helpful Highest Rating Lowest Rating Add your review
  1. 0.75
    Investment instruments
    10
    Deposits and withdrawals
    20
    Customer service
    10
    Trading platform
    20

    CEX.io is a complete scam! I tried to withdraw my funds, but they kept coming up with excuses and delaying the process. It’s been months, and I still haven’t received my money. They are thieves and should be shut down.

    Helpful(0) Unhelpful(0)You have already voted this
  2. 0.6
    Investment instruments
    10
    Deposits and withdrawals
    20
    Customer service
    10
    Trading platform
    10

    Stay away from CEX.io! I made a deposit, but the funds never showed up in my account. Their verification process was a nightmare, and it took ages for them to even acknowledge my complaint. I ended up losing my money and trust in their platform.

    Helpful(0) Unhelpful(0)You have already voted this
  3. 0.75
    Investment instruments
    20
    Deposits and withdrawals
    10
    Customer service
    20
    Trading platform
    10

    I had a terrible experience with CEX.io. Their customer support was extremely unresponsive, and I had to wait for weeks to get a simple issue resolved. It’s frustrating when a platform doesn’t value its customers.

    Helpful(0) Unhelpful(0)You have already voted this
  4. 0.75
    Investment instruments
    10
    Deposits and withdrawals
    20
    Customer service
    10
    Trading platform
    20

    I regret ever using CEX.io. Their trading platform is full of glitches and technical issues. I lost money due to sudden crashes and unreliable performance. It’s an absolute nightmare for any serious trader. Save yourself the trouble and find a better exchange.

    Helpful(0) Unhelpful(0)You have already voted this

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